Initial pandemic-associated barriers | “I would say it definitely disrupted all the cancer screenings, the mammo[gram]’s, the colonoscopies, the pap smears, I would say for the whole year of 2020 into about March of 2021.” (APP, Family Medicine) “We were only doing acute visits… everything else was by phone.” (MD, Family Medicine) |
Ongoing barriers (system and staffing) | System-related: “We have the EMR triggering, and we have active tracking of abnormal Paps. But as far as getting people in for their routine screening, I don't believe we have someone actively tracking that. I feel like it’s more on the provider picking it up as they open the chart.” (APP, Family Medicine) Staffing-related: “We are still working with reduced staff in the office. So, there are definitely still much fewer appointments available.” (APP, Family Medicine) “We realized … we really need to start doing colposcopy again. But unfortunately, that’s also when our physician colposcopy provider left.” (MD/DO, Family Medicine) “Rates of burnout, and then the competition from other systems, hiring people away was pretty debilitating at times.” (APP, Family Medicine) |
Facilitators and strategies for catching up on cervical cancer screening | Staffing and tracking: “Patients get reminders… the health center as a whole has been trying to run lists of people that are due and bring them in.” (APP, Family Medicine) “If they had an abnormal PAP, the nursing staff would have ticklers [in the EMR] created as a reminder that it’s time for the patient to have a PAP… We have two nurses who are dedicated not for just PAP tracking but for general ticklers.” (MD/DO, Internal Medicine). HPV self-sampling benefits: “It decreases any concerns for like privacy, for discomfort, you know, patients who have trauma histories, maybe patients who are transgender, patients who, you know, like I said, work schedules don't allow them to get in on time, um, it just opens up a way for them to still all be screened in a way that can hopefully feel comfortable and accessible.” (APP, OBGYN/Women’s Health) “I think it could be [useful to address pandemic-related screening deficits]. Especially if we don't have, um, as many in-person appointments available.” (APP, Family Medicine) HPV self-sampling concerns: Inadequate sample: “Making sure that people you know, kind of collect it correctly, mostly just because in my experience, people have not great knowledge about their own anatomy sometimes… if somebody accidentally puts the swab in their rectum, instead of the vagina, you would probably get an HPV result, because you can do HPV testing in the rectum, but you're not getting a, a cervical cancer screening.” (APP, OBGYN/Women’s Health) Kits will not be returned: “We do our –occult blood sampling with home tests, and sometimes –many times, those kits go home and never come back. We're always chasing a patient to kind of get them to bring it back or mail it back.” (APP, Family Medicine) |